Mr. E, who lives in Tuanjiehu, said that one day, he was busy in the living room, the kitchen made a loud noise, and he ran over and saw a large piece of the ceiling drop, and the pots and pans fell to the ground. Fortunately, there was no one inside. Looking left and right, the home improvement company that was renovated 6 years ago is nowhere to be seen. A friend who understands the construction told him that even if it is found, no one is in charge. After the warranty period, it must be spent.
Many of the problems left by decoration and building materials are not as "dangerous" as Mr. E's family, but the troubles caused by this life are widespread. And many consumers only noticed that the regulations on home warranty were originally closely related to life. These regulations are varied, and different channels and brands will give different opinions and attitudes.
Let's make an explanation first.
1 year: The state mandates that the three-guarantee period for furniture and building materials products is 1 year;
2 years: The warranty period for the basic construction of the residential interior decoration project is 2 years;
3 years: Actually, the home will extend the three-guarantee period of the furniture, building materials and decoration basic projects in the store to 3 years (the waterproofing project will be maintained for 5 years);
5 years: The warranty period for waterproofing works in residential interior decoration works is 5 years;
6 years: Lewu Decoration extended the warranty period of basic decoration and waterproofing works to 6 years;
Lifetime: Some furniture and building materials have a lifetime warranty, but are not included in the contract;
Repair, replacement, and return: the basic content of the so-called "three guarantees" in the three guarantees for home should be free;
Free and paid: In the actual after-sales maintenance service, some brands are free, and some brands need to pay;
Maintenance: Some furniture and building materials products with higher functionality are launched with after-sales maintenance service, and the cost varies according to the situation.
In addition to the above-mentioned home furnishing after-sales service regulations and conditions that we can summarize in words, in the complicated home furnishing market , a variety of unbelievable situations occur. From the time of purchase, consumers have been troubled by various materials, various procedures, various numbers and various claims. As long as you are not flamboyant or have words first, troubles afterwards will continue one after another. The core of it is that if there is a problem, no one can manage it. I do n’t know who can manage it, and I do n’t know what to do.
The three-guarantee period is a Kaner. During the three-guarantee period, the brand should repair, replace, or return the product for free. If the three-guarantee period is exceeded, the brand can ignore it or say "pay as you wish." Became the focus of the problem.
In order to make consumers more at ease, some brands extend the three-guarantee period themselves, and deal with all problems during this period, and some brands call "lifetime warranty", but during this period, whether or not to charge, how to charge becomes another after-sales dispute. Focus.
In short, for the maintenance of after-sales problems of various durable consumer products in the home space, the industry has not made consumers feel "uneasy and happy" unified measures.
Perhaps it is a way to extend the warranty period of the home uniformly. It is also a good idea to propose nine service commitments from the Lanjingli furniture store , but fundamentally, can the quality of household products and decoration be controlled at the source of production, installation and construction? Focus.
On the occasion of March 15th, based on the still uneven furniture construction materials and decoration quality, "Guangsha Times" analyzed its after-sales service, hoping that once the "dead sheep" situation occurs, "fixing the prison" can be simple and smooth.
Dish Rack,dish drying rack,kitchen dish rack,dish drainer rack,dish rack sink,etc. The materials used are 304 stainless steel, easy to clean, never rust!
China Kichen Rack,Sink Grid,Stainless Mesh Storage Baskets,Kitchen Wire Storage, we offered that you can trust. Welcome to do business with us.
Kichen Rack is made of high quality 304 stainless steel, This kind of material steel luxury, never rust, resist corruption, easily clean, safe, healthy and durable. Prevent rust or chemicals from contaminating food and damaging health
Kitchen Dish Rack,Dish draining Rack,Dish Rack Sink,2 tier Dish Rack
Shenzhen Lanejoy Technology Co.,LTD , https://www.copper-nut.com