Multi-in-one withdrawal slot and cash register slot troubleshooting method and process

The general troubleshooting and circuit diagram of the cash register:
1. On the side of the bank staff desk directly facing the channel groove, please reserve a host communication cable with a diameter of 100mm and a wire-through hole for intercom connection according to the position shown in the figure
2. Connect:
1 Connection diagram:
Pass the host communication cable and intercom connection through the reserved hole with a diameter of 100mm into the reserved space of the channel slot; connect according to the selected connection scheme.
2. The whole picture of the connection line of the intelligent cash register:
There are three wires pulled out at the teller end of the money slot: a 4-pin cable connects to the window intercom, a 6-pin cable separates into two cables; a 9-hole cable connects to the teller computer (PC terminal) and a 9-pin cable connects to the cash register , The thin black wire is used to connect the bank ground wire (Note: the black ground wire must be connected to prevent the intercom from howling)
Solution to general failure of window intercom

1. Silent
1. Whether the 220V power supply is plugged in, the power supply should be plugged in.
2. The auxiliary machine plug or DC power plug is loose, please plug it in tightly.
3. Whether the volume knob is not turned up, the knob can be adjusted.
4. In order to prevent the intercom host and auxiliary unit from falling off, the BNC interface can be tightened.
2. Howling
1. The sound insulation performance of the installation environment is too poor, the distance between the main machine and the auxiliary machine should be further increased.
2. The environmental noise is large, and the volume knob is adjusted appropriately.
3. For example: Prototype testing should be separated by a certain distance; this kind of environmental noise insulation is not as closed as the counter. Please take it to the sales counter to test it. The volume adjustment knob is adjusted to the 4 position. The volume effect will be better.
3. The teller's voice is too low
1. The internal volume knob is too small and can be adjusted clockwise.
2. The customer is too far from the auxiliary machine, please come closer.
Fourth, the client listens too softly
1. The tubular microphone does not point to the teller, and should face the teller.
2. The external volume knob is too small and can be adjusted clockwise.
5. The sound is intermittent, even unable to transmit
1. The speaker is too far from the microphone, and should be closer to the microphone (less than 1250px is ideal).
2. When one party is talking, the other party's conversation will be suppressed.
3. The environmental noise is too strong, you can turn down the volume knob of the corresponding channel, or ask the speaker to get closer to the microphone.
Six, two in one cash register slot (slot body + window intercom) Intercom troubleshooting method
1. Silent
1. Whether the 220V power supply is plugged in, the power supply should be plugged in.
2. The auxiliary machine plug or DC power plug is loose, please plug it in tightly.
3. Whether the volume knob is not turned up, the knob can be adjusted.
4. In order to prevent the intercom host and auxiliary unit from falling off, the BNC interface can be tightened.
5. Check to see if the window intercom silver adapter cable and the off-white adapter cable are loose. If it is not plugged in or loose, please connect two butt-tightening BNC connectors, and you can use it normally. As shown below
6. There is no sound or low sound in the cash register speaker and microphone:
No sound: Check whether the power cable and the window intercom are well connected. If there is a loose connection, tighten the BNC interface.
Low sound: check the volume knob of the main unit of the intercom in the window and the knob of the sub unit, adjust the knob to the appropriate position, or adjust to the ideal sound quality according to the requirements of the working environment. If the sound transmitted by the speaker and microphone is relatively small, it may be that the speaker and microphone have fallen into dust after a long time. Let your cleaning staff use a rag to clean the filter of the microphone and speaker. You can also open the two screws of the motherboard for cleaning, remove the motherboard and use a rag and alcohol to clean the dust of the microphone and the speaker, so that the cleaning is more thorough. as the picture shows:
3. If there is no sound from the horn and microphone, please inform the after-sales department. The after-sales department will arrange the local after-sale service for you. Please wait.
Line connection of multi-function cash register and solutions to general faults:
1. The window intercom has no sound and low sound:
1. No sound: Check whether the power cable and the window intercom are well connected. If there is a loose connection, tighten the BNC interface.
2. Low sound: check the volume knob of the main unit of the intercom in the window and the knob of the sub unit, adjust the knob to the appropriate position, or adjust to the ideal sound quality according to the requirements of the working environment. If the sound transmitted by the speaker and microphone is relatively small, it may be that the speaker and microphone have fallen into dust after a long time. Let your cleaning staff clean the filter of the microphone and speaker with a rag. You can also open the two screws of the motherboard for cleaning, remove the motherboard and use a rag and alcohol to clean the dust of the microphone and the speaker, so that the cleaning is more thorough. As shown in the figure: 2. Schematic diagram and operating specifications of the multi-functional cashier cabinet teller line connection: 2. Schematic diagram and operating specifications of the multi-functional cashier cabinet teller line:
Second, the schematic diagram and operating specifications of the multi-functional cash register slot teller terminal connection:
There are three wires pulled out at the teller end of the money slot: a 4-pin cable connects to the window intercom, a 6-pin cable separates into two cables; a 9-hole cable connects to the teller computer (PC terminal) and a 9-pin cable connects to the cash register , The thin black wire is used to connect the bank ground wire (Note: the black ground wire must be connected to prevent the intercom from howling)
All the lines are connected, and they can work normally after being powered on.
3. Multifunctional cash register password keyboard debugging and instructions:
1. Check the line connection and whether the power supply is normally energized. The number keys will be illuminated when the power is normally energized.
2. The keyboard is not lit, indicating that the connection line is not well connected. Pull out three wires at the teller end: 4-pin connecting wire connects to the window intercom, and 6 pins are divided into two connecting wires; 9-hole connecting wire connects to the teller computer (PC terminal) 9 pins The connection line is connected to the cash register. The thin black wire is used to connect the bank ground wire (Note: The black ground wire must be connected to prevent the intercom from howling)
3. After all the lines are connected, the luminous keyboard can work normally! as the picture shows:
There are three wires pulled out at the teller end of the money slot: a 4-pin cable connects to the window intercom, and a 6-pin cable separates into two cables; a 9-hole cable connects to the teller computer (PC terminal) and a 9-pin cable connects to the cash register , The thin black wire is used to connect the bank ground wire (Note: the black ground wire must be connected to prevent the intercom from howling)
All the lines are connected, and they can work normally after being powered on.
3. Multifunctional cash register password keyboard debugging and instructions:
1. Check the line connection and whether the power supply is normally energized. The number keys will be illuminated when the power is normally energized.
2. The keyboard is not lit, indicating that the connection line is not well connected. Pull out three wires at the teller end: 4-pin connecting wire connects to the window intercom, and 6 pins are divided into two connecting wires; 9-hole connecting wire connects to 9 pins of the teller computer (PC terminal) The connection line is connected to the cash register. The thin black wire is used to connect the bank ground wire (Note: The black ground wire must be connected to prevent the intercom from howling)
3. After all the lines are connected, the luminous keyboard can work normally! as the picture shows:
4. Procedures for debugging the password keyboard and switching the model of the banknote counter: After the multi-function channel slot is installed according to the installation drawings, first check whether the functions of the channel slot are damaged. In the absence of any bump damage, connect After the power is turned on, after the channel slot is normally in standby, follow the steps below to perform password keyboard frequency debugging.
After the power is turned on, the display will show the words "Welcome", indicating that the power is normal, and the following operations can be performed.
Step: Operate and debug all through the password keyboard keys. (The following buttons need to be operated continuously, no pause in the middle)
The second part: 1). After all the above steps are completed, the display will show (initialization selection: confirm / clear) prompt interface, select the confirm button to proceed to the next step. 2) After the confirmation key is selected, the display shows (standby timeout: 010) a prompt interface, select the confirmation key again for the next operation. 2) After the confirmation key is selected, the display shows (standby timeout: 010) a prompt interface, select the confirmation key again for the next operation.
2) After the confirmation key is selected, the display shows (standby timeout: 010) a prompt interface, select the confirmation key again for the next operation.
3) After the selection of the confirmation key is completed, the display shows (standby timeout: 010 processing timeout: 025) prompt interface, select the confirmation key again for the next operation.
4) After the selection of the confirmation key is completed, the display screen (level: 1: 232 2: TTL other automatic) prompt interface, select the confirmation key again for the next operation.
5). After selecting the confirmation key, the display shows (serial baud rate: confirm 9600 / clear 1200) prompt interface, select according to the bank's serial baud rate, select the confirmation key for the serial port baud rate 9600, and the serial port baud rate 1200 Select the clear key , and choose the confirm key or clear key according to the baud rate of the serial port of the bank. After selecting the key, go to the next step.
6) After the selection button is completed, the display shows (Cash Counter Selection 0: Longrun 1: Kangyi) prompt interface, if the cash counter is not the two models listed above, select the blank key to enter the next interface.
7) After the selection button is completed, the display shows (Cash Counter Selection 2: Cinda 3: Lingyue) prompt interface, if the cash counter is not the two models listed above, select the blank key to enter the next interface.
8) After the button selection is completed, the display shows (Cash Counter Selection 4: Ou Li) a prompt interface, according to the brand model of the bank cash counter, select the corresponding cash counter according to the key number . (For example, the brand of the money counter is the 1 button of the Kangyi selection button , if the brand of the money counter is the 3 button of the Lingyue selection button , if the brand of the money counter is the 4 button of the Ou Li selection button )
If the operation interface has skipped the corresponding banknote counter, you can continue to select the blank key to turn the page. After all the above steps are completed, all the function settings of the channel slot are matched and can be used normally.

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